We are based in Northampton. We supply our staff to Northamptonshire and surrounding. We are experienced in health and social-care and have worked in the sector for many years. We supply our staff in a short notice cover and our staff are all trained and have been DBS checked and referenced with all mandatory training taken.
OUR AIMS AND OBJECTIVES
We aim to provide the highest standard of care and support for all our service users by meeting their needs, respecting their rights and individuality; tailoring each package of care to each individual’s goals. With this, we aim to deliver personal and social care service as well as associated domestic services to meet the needs of service users in any environment. This will be achieved by promoting a professional standard of excellence which embraces fundamental principles of Good Care Practice.
- To encourage clients or their representatives to participate as fully as possible in formulating their care plans and to provide access to personal files.
- To enable and support clients to retain their independence of thought and activity.
- To meet the client’s physical, emotional needs and overall well-being in a dignified non-judgmental way.
- To recognise the client’s diversity ensuring religious, cultural, racial and gender identities are respected and to request clients and their carers respect the rights of staff to the same non-discriminatory approach.
- To ensure that the forms of communication, language and address used are suitable for the needs of the client.
- To ensure that the client is always treated with dignity and respect and that they are safeguarded from the risk of abuse.
- To ensure that all information received in the course of carrying out our duties is treated with the utmost confidentiality and is not passed to any unauthorised persons. Records will be accurate and fit for purpose.
- To be respectful of the client’s personal privacy and space.
- To ensure that all health and safety procedures are followed at all times.
- To ensure that the quality of the service provided is of the highest standards possible and to use appropriate methods to achieve this.
- To ensure clients are provided with information concerning the services provided, and any changes to those services which may affect their well-being.